Customer Service – ecoslay

Use code FIRSTSLAY for 25% off your first order | Use code FORTY for FREE SHIPPING on US orders over $40

Customer Service

Contact Me

Email: ecoslay@gmail.com

Instagram: instagram/ecoslay

Facebook: facebook/ecoslay

Hours

I really pride myself on answering every email and DM promptly! However, in an effort to maintain a healthy work/life balance, I've had to put some boundaries in place! With that, I've set my business hours to 10am-5pm M-F EST. if your inquiry is received between those hours, it will be answered the same day! If received outside of those hours, it'll be answered when business hours resume in the order in which the inquiry was received.

Exchanges

If, within 30 days of receiving your Ecoslay goodie(s), you decide that you'd like to exchange your purchase for another item, just shoot an email to ecoslay@gmail.com and I'll get you squared away!

Refunds

If, within 30 days of receiving your Ecoslay goodie(s), you decide that you'd like a refund, simply box up your purchase, noting your order number, and mail it to the following address for a full refund (less shipping):

Ecoslay

474 3rd Avenue

Scottdale, Ga 30079